Last Updated: September 20, 2023
Person in Charge: For any inquiries related to data governance, please contact our Data Protection Officer at the following address:
Name: Simon Gauthier
Title: Data Protection Officer
Email Address: sgauthier@novabrik.com
Phone Number: (514) 354-1555
Summary
Welcome to our Privacy Policy and Data Protection Policy. We are committed to protecting and respecting your privacy. This policy describes how we collect, use, share, and protect your personal information when you use our online services, in accordance with the Quebec act respecting the protection of personal information in the private sector (“the Law”).
Consent
Please carefully read this “Privacy Policy and Data Protection Policy” before communicating your personal information to us since in certain cases, your consent to the use or disclosure of your personal information derives from the fact that you agree to provide your personal information to us after having read the section "Purposes of Information Collection" below.
We do not intentionally collect personal information directly from minors under the age of 14. If such a situation becomes known to us, we will destroy this personal information immediately.
Personal Information
"Personal information" refers to personally identifiable information about an individual. This personal information may include, among other things, your name, email address, IP address, geographic location (if enabled), and information collected through cookies.
Methods of Personal Information Collection
We collect your personal information in two main ways:
Information Collected
For more information, please refer to the section "Purposes of Information Collection" below.
Bold Text: Type of Information
Italic Text: Purposes and Use of Information
Name
1.Personalization of the user experience, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 8. Surveys and feedback, 10. Social media, 11. Provision of third-party services, 13. Subscription management
Email address
1.Personalization of the user experience, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 8. Surveys and feedback, 9. Marketing and advertising, 10. Social media, 11. Provision of third-party services, 12. Online security enhancement, 13. Subscription management
Phone Number
1.Personalization of the user experience, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 9. Marketing and advertising, 11. Provision of third-party services
IP Address of Your Device
1.Personalization of the user experience, 3. Analysis and improvement, 6. Compliance with legal obligations, 7. Fraud and security prevention, 9. Marketing and advertising, 12. Online security enhancement
Geographic Location (if enabled)
1.Personalization of the user experience, 3. Analysis and improvement, 6. Compliance with legal obligations, 7. Fraud and security prevention, 9. Marketing and advertising, 12. Online security enhancement
Information collected from cookies
1.Personalization of the user experience, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 9. Marketing and advertising, 10. Social media
Any other information necessary to fulfill a request made on our site.
As applicable
Purposes of Information Collection
We use your personal information for the following purposes:
1.Personalization of the user experience: We use your personal information to
personalize your experience on our website. This may include recommending content or products based on your preferences and your interaction history with the site.
2.Communication: We use your contact details, such as your email address, to send you important notifications, account updates, order confirmations, and other communications related to our services.
3.Analysis and improvement: We collect personal information to analyze the use of our website and services, identify trends, resolve technical issues, improve usability, and make strategic decisions for the business.
4.User account management: We use your personal information to manage user accounts, including account creation, modification, or deletion, password management, and user identity verification.
5.Payment processing: If you make purchases on our website, we collect the necessary information to process payments, such as credit card details or other payment methods.
6.Compliance with legal obligations: We may be required to collect and retain certain personal information to comply with legal obligations, such as maintaining accounting records or verifying user age.
7.Fraud and security prevention: We use personal information to detect and prevent fraud, as well as to ensure the security of our website and users.
8.Surveys and feedback: We may solicit your feedback and opinions on our products or services and use your personal information to conduct surveys and polls. We may also use survey results to recontact you or conduct profile analyses in advertisements.
9.Marketing and advertising: With your consent, we may use your personal information to send you marketing communications, promotions, and special offers via email or other communication channels.
10.Social media: If you choose to log in to our website or services using social media accounts, we may collect personal information from your social profile in accordance with your privacy settings.
11.Provision of third-party services: In some cases, we may use third parties to provide services on our website, which may require sharing certain personal information with these third parties to provide you with these services.
12.Online security enhancement: We may collect personal information to improve online security, including detecting and preventing fraudulent or malicious activities on our website.
13.Subscription management: If you subscribe to newsletters, blogs, or other content, we may use your personal information to send you such content via email or other communication means.
We may with your consent share depersonalized personal information with advertisers and third-party advertising networks to select and deliver the most relevant advertisements to you. You can refuse or withdraw your consent in this respect. Disclosure of Your Personal Information
We may share your personal information with the following parties:
Third-party service providers who provide services on our behalf, such as website hosting, personal information database management, payment processing, email messaging services, and other similar technical services. This disclosure will be performed in accordance with the Law.
Advertisers and third-party advertising networks that may collect personal information from cookies and other similar technologies on our websites and mobile applications to present targeted advertisements based on your interests and online behavior. Please note that these cookies and other similar technologies will be by default disabled. Please see more details in our section dedicated to the use of cookies.
Data transfer outside of Quebec
It is also possible that your personal information be communicated outside of Quebec. Please note that this communication of your personal information outside Quebec will be done in compliance with the requirements of the Act.
Protection of Your Personal Information
Your personal information is stored digitally on servers.
We implement technical and organizational security measures to protect your personal information against loss, disclosure, unauthorized access, and alteration. In addition, only authorized staff has access to personal information.
However, no method of Internet transmission or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information. If you believe that your interaction with us is no longer secure, please contact us immediately at sgauthier@novabrik.com
Retention Period of Your Personal Information
We only retain your personal information for the period necessary for the purposes for which it was collected or as required by applicable legal requirements.
Your Rights Regarding Your Personal Information
Under applicable data protection laws, you have certain rights regarding your personal information. These rights may include:
The right to access: You have the right to obtain a copy of your personal information that we hold.
The right to rectification: You have the right to request correction or cancellation of any incorrect personal information or any personal information, the collection, disclosure or retention of which seems to you non authorized by the Law.
The right to withdraw your consent: You have the right to withdraw your consent at any time.
To exercise these rights or ask questions about how we process your personal information, you can contact us at the address provided in our privacy policy. We will respond to your request within the limits and conditions set by the Law.
Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our personal information collection and processing practices. We encourage you to periodically review this policy to stay informed about how we protect your personal information.
Thank you for your trust in our organization.
We use cookies and similar technologies to automatically collect information whenever you visit our websites. Cookies are small text files that reside on your device and sometimes contain personal information that can be read by the website when you return to it.
We use cookies for various purposes, including:
Our website and applications use cookies which are necessary for their proper functioning and serve to improve your experience. These cookies are automatically enabled but you can change your browser settings to refuse cookies or to be notified when cookies are sent. If you disable cookies, some parts of our websites and mobile applications may not function properly. These cookies do not collect or store personal information about you.
Additionally, we use third-party cookies, such as Google Analytics, to collect aggregated and depersonalized personal information about visits to our websites and how our users interact with our services. These cookies will be disabled by default .
Our website and applications also use other cookies which can identify you, locate you or profile you and therefore collect personal information about you. It is up to you to enable, according to the indications on our website and applications, these cookies if you wish to continue browsing our website and applications because these kinds of cookies will be disabled by default, so as not to collect your personal information. In addition, you consent to the use of these cookies by continuing as such your connection in our website or applications.
Contact Us
If you have any questions or concerns about this privacy policy or how we process your personal information, please contact us at the following address:
Name: Simon Gauthier
Title: Data Protection Officer
Email Address: sgauthier@novabrik.com
Phone Number: (514) 354-1555
We will strive to address your concerns in a timely and professional manner.